Privacy Policy

This Privacy Policy describes how Park Forest Crematory Services (“Park Forest,” “we,” “us,” or “our”) collects, uses, and shares information when you visit parkforestcrematory.com or use our online contact form.

1. Who we are

Park Forest Crematory Services operates this website to share information about our cremation services and to receive inquiries from funeral professionals and families.

313 Catasauqua Avenue
Whitehall, PA 18052
Phone: 484-214-6412
Email: contact@parkforestcrematory.com

2. Information we collect

Contact form only. We do not operate user accounts, marketing email lists, or an application database of website visitors. The personal information we intentionally collect through this site is limited to what you submit on our contact form, which may include:

  • Name
  • Email address
  • Phone number
  • Organization (optional)
  • Inquiry type and message
  • Your confirmation that we may contact you about the inquiry

When you submit the form, our systems also receive a security token from Cloudflare Turnstile (see Third parties below). We may receive standard technical information that hosting or network providers process automatically (for example IP address or request metadata in server logs), but we do not use marketing cookies or analytics SDKs on this site as currently built.

3. How we use information

We use contact-form information to:

  • Respond to your inquiry and communicate about services, scheduling, or pricing
  • Send a confirmation email acknowledging that we received your message
  • Protect the form against automated abuse using Turnstile verification
  • Maintain ordinary business records of correspondence as needed to serve you

We do not sell personal information, and we do not use contact-form data for third-party advertising.

4. What we do not do

  • We do not place marketing or advertising cookies on this website as currently built.
  • We do not load third-party analytics SDKs (for example Google Analytics) as currently built.
  • We do not store contact submissions in an application database. Messages are delivered by email and persist in email inboxes used to operate the business.
  • We do not require an account to browse the site.

5. Third parties and service providers

We use trusted processors to operate the contact form and deliver email:

  • Resend — email delivery for inquiry notifications to our team and confirmation messages to you. Resend processes the content of those emails to transmit them.
  • Cloudflare Turnstile — bot protection on the contact form. Turnstile may process technical signals (such as browser and network characteristics) to help us determine whether a submission is human. See Cloudflare’s privacy documentation for details on how Turnstile works.

Our site is also delivered through ordinary web hosting and content delivery infrastructure, which may process technical request data needed to serve pages securely. Fonts used on the site are bundled with the application at build time rather than loaded through a separate analytics or tracking product.

6. Retention

Contact submissions are retained in the email systems used to receive and reply to inquiries for as long as reasonably needed to respond, follow up, and keep ordinary business correspondence. We do not maintain a separate website database of form submissions. Retention in email may also be governed by our internal practices and any legal obligations that apply to business records.

7. Security

We take reasonable administrative and technical measures appropriate to a small business website, including HTTPS for site traffic where configured by our hosting environment, server-side validation of form submissions, and Turnstile verification to reduce automated abuse. No method of transmission or storage is completely secure; please avoid sending highly sensitive information (such as full Social Security numbers or payment card numbers) through the contact form.

8. Children’s privacy

This website is intended for adults and funeral professionals. We do not knowingly collect personal information from children under 13 through this site. If you believe a child has submitted information to us, contact us using the details below and we will take reasonable steps to delete it from our reachable records.

9. Your choices and rights

Because we primarily hold contact-form information in email correspondence, you may contact us to request access to, correction of, or deletion of personal information you submitted, subject to any legal retention requirements. Depending on where you live, applicable state privacy laws may provide additional rights. We will respond to verifiable requests within a reasonable time.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a revised version on this page. Continued use of the site after changes are posted means you acknowledge the updated policy.

Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the Park Forest Crematory Services website. By using the site, you agree to these Terms.

1. Acceptance of terms

If you do not agree to these Terms, please do not use the website. We may revise these Terms by posting an updated version on this page.

2. Informational purpose; no professional advice

Content on this website—including service descriptions, pricing information, FAQs, and related materials—is provided for general information about Park Forest’s offerings. It is not legal, medical, financial, or funeral-director professional advice, and it does not replace consultation with a licensed funeral director, attorney, or other qualified professional where needed. Service availability, pricing, and procedures may vary by circumstances and are confirmed through direct communication with our team.

3. Acceptable use

You agree not to:

  • Use the site or contact form for unlawful, harmful, harassing, or fraudulent purposes
  • Attempt to disrupt, probe, or interfere with the site, its security features, or related services
  • Submit false or misleading contact information or automated spam
  • Scrape, harvest, or systematically extract content except as allowed by applicable law
  • Misrepresent your affiliation with Park Forest or any other person or organization

4. Intellectual property

The website’s text, branding, logos, layout, and other materials are owned by Park Forest or used with permission. You may view and share pages for personal or ordinary business reference, but you may not copy, modify, or commercially exploit site content without our prior written consent, except for brief quotations with attribution or as otherwise permitted by law.

6. Disclaimer of warranties

The website and its content are provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.

7. Limitation of liability

To the fullest extent permitted by law, Park Forest Crematory Services and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of (or inability to use) the website or reliance on its content. Our total liability for any claim arising out of these Terms or the website will not exceed one hundred U.S. dollars (US $100), except where liability cannot be limited under applicable law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Park Forest from claims, damages, and expenses (including reasonable attorneys’ fees) arising from your misuse of the site, your violation of these Terms, or your infringement of another’s rights, to the extent permitted by law.

9. Governing law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles, consistent with our business location in Whitehall, Pennsylvania. Courts located in Pennsylvania will have exclusive jurisdiction over disputes arising from these Terms or the website, except where prohibited by law.

10. General

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect. Our failure to enforce a provision is not a waiver. These Terms, together with the Privacy Policy above, constitute the entire agreement between you and Park Forest regarding use of this website.